Paddling New Zealands Marlborough Sounds

... reservations & cancellations

 

Reservations, Cancellations and other Information

Reservations

A 25% per person deposit (by credit card or bank transfer) reserves a place for you on a Sea Kayaking Adventure Tours expedition.

Final payment is due by the day of departure. Payment may be made by cash, traveler's checks or Credit card (Visa or MasterCard).

Bank transfer are only acceptable up to 45 days before the date of departure.

Tour Information

Upon receiving your deposit, we will send you a confirmation fax, letter, or e-mail. 

Tour Costs Covered

See our itineraries for specific coverage.

Tour pricing is subject to change without notice based on uncontrollable international currency fluctuations or the cost of services we use. 

We firmly recommend additional health and/or personal insurance. 

Trip Member Responsibility

As a trip member, you have certain responsibilities to Seakayaking Adventure Tours and other trip members. 

It is in your interest to accurately disclose your fitness level. The trip leader reserves the right to ask any trip member to leave the trip if the trip member exhibit behavior which is either detrimental to the trip or its members.

Cancellations And Refunds

Seakayaking Adventure Tours Understands that travel plans may change due to illness, accident and people simply changing their minds. In turn we ask that our clients understand that we may have had to turn away a number of other bookings for those reserved places. We also may have committed expenses for food, staff, transport and accommodation.

Weather : We will provide a full refund less booking agent fees/commission if we deem the weather to be unsuitable on the day of the trip.

Multi-day guided trips : If the forecast is for improving weather we will ask clients if they can except a short delay in starting or reschedule onto another trip. If this is not an acceptable option the clients will be given a refund minus incurred costs.

Single-day guided trips : There is no refund once the trip has started.

Rentals : If during the briefing it becomes evident that the clients do not have the necessary skills to manage a seakayak without a guide present, we reserve the right to cancel the rental. If a guide is a available one will be offered to you. If this option is not available your deposit will not be refunded in this instance.

Cancellation by Client

Outside 30 Days : If a client cancels outside a 30 day period a full refund, less any extra incurred costs will be provided

Within 30 Days : If a client cancels within a 30 day period a refund of 50% will be provided.

Within 7 days : If a client cancels within 7 days no refund will be provided unless that space is able to be resold. If so then a 50% refund will be provided.

Departure : There will be no refund provided once a trip has departed.

Rental : There will be no refund provided once hire has commenced, this includes clients returning early